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You can close the wizard at this point as you do not need to complete it for re-authentication to take effect. You should run a test sync after re-authenticating the sync to ensure it is working. It could be due to incorrect login details, administrator password resets, or account lockouts after multiple failed attempts. Whether it’s a Microsoft Office 365 sign-in problem or a password reset issue, here’s how to get back in securely.

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I have multiple users experiencing sync errors with Outlook and office365.It seems to be some sort of error with the user not being able to connect and sync with M365 servers.Both of our authentication methods can fail if the Enterprise Applications entry for the sync in Azure AD is deleted or if it has had its permissions modified.If that doesn’t resolve your missing users issue, please follow our guide to troubleshooting missing users below.We are a paid-for question and answer site and not affiliated with any other company.For details see Identify directory synchronization errors in Microsoft 365.

With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problems. These can include missing files, ghost icons, or documents that do not update in real-time. The M365 sync establishes a synced dataset based on your M365 data and the filtering configuration of your sync. The sync will fail if it can’t find any users that comply with online Outlook email repair utility your filtering preferences or the system’s requirements for user records. The system requires that users have a first name, last name and a valid email address that conforms with your domain lock if enabled. The sync does not delete users but rather sets them to inactive.

I got an error message that my company has exceeded the number of objects that can be synchronized

Contact MicroSec today and let our experts handle your Office 365 troubleshooting needs carefully and credential loop in Microsoft 365 professionally. A diagnostic tool that automatically detects and fixes common Office 365 problems. We have reset the router, checked internet speeds, signed in and out of M365 apps, reinstalled apps and checked for Windows updates.

What should I do if my sync failed due to authentication issues?

TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. To resolve these issues you should run the steps in this article and check whether the groups in your sync’s filtering preference contain users in Azure reset cached Exchange mode AD. The Sync Summary email can give further information about this. The Users Loaded count will be 0 if all users fail to meet the system’s requirements for user records.

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