Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room.

Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from email recovery and repair responding. These troubleshooting techniques apply to Outlook 2016 and 2011 for Mac. The navigation pane, which typically displays your Inbox, Sent Items, and other folders on the left sidebar, can sometimes become corrupted. A simple reset often resolves this and allows Outlook to open correctly. Sometimes, extra tools, ‘add-ins’ in Outlook, can make things tricky. They’re like helpful accessories, but sometimes they can cause trouble.

We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share feedback, see How do email recovery and repair I give feedback on Microsoft Office. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. To access the filtering options faster, add them to your Quick Access Toolbar.

This happens to accounts that are configured in the iOS Mail app. The issues documented in this section have been reported after installing the recent updates listed below. We’re investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

Maybe you’ve added a new program to your computer that doesn’t get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help. This command clears any broken settings related to the navigation pane and can frequently fix startup issues. Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. If it starts without any problems, you can check email recovery and repair the add-ins. Moreover, it will help you to get the answer to which add-in is causing the issue.

If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it’s working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn’t stuck at a screen that says “Processing,” or this didn’t resolve your issue, continue to the steps below. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.

The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile email recovery and repair app. We’re aware of an issue where some users see the error message “Your message can’t be displayed right now”. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This fix will also lead to a reduction in the total number of contacts on your contact list.

Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. This will cause The Turn on shared calendar improvements checkbox to be disabled for all users. The UI checkbox will be unchecked and disabled, so end users cannot turn on the improvements.

If you can’t choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. A vast community of Microsoft Office365 users that are working together to support the product and others. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.

This is a lightweight app designed to handle multiple accounts and fairly moderate email use. New features like Files and attachment previews let you see your pictures and files without leaving your inbox. If you manually type in the secondary connected account email address email recovery and repair in the “From” field, the email is sent as “On behalf of” your primary Outlook.com account. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com.