Repeat the process for all the add-ins that were selected earlier and wait until the Outlook crashing problem repeats. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). The steps to access the repair tool vary depending on your operating system.

Follow the on-screen instructions to update your Office apps. Then, launch your Outlook app, and it should open without problems. If your PC has a virus or malware infection, that may be why Outlook isn’t launching. In this case, run a full virus check on your PC to find and remove any threats.

Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the How to fix Outlook stuck on loading profile troublesome add-in you can remove or replace.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, How to fix Outlook stuck on loading profile but we recommend moving to Windows 11.

In this case, you can reset your view settings before opening the How to fix Outlook stuck on loading profile app. Select your Microsoft Office installation on the list and choose “Change” at the top. In this case, open Outlook in safe mode where your add-ins aren’t loaded and remove any suspicious add-ins. In most cases, Outlook doesn’t tell you why it isn’t opening, which leaves you guessing as to what has caused the issue. Due to underlying system or PST issues, Outlook may crash, freeze, or not function properly. Find solutions to common problems or get help from a support agent.

A vast community of Microsoft Office365 users that are working together to support the product and others. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted.

You should be able to go to Outlook via a web browser and reset your password. If you are using Gmail or Google Workspace as well as the Outlook calendar, it would be nice to have them populated with the same information. Here is how to make sure your Outlook is showing the same information as your Google Calendar.

In this case, you’ll have to remove your app’s cache to resolve your issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If your issue with Outlook persists, use the repair tool’s “Online Repair” option to fix your app problems. This option takes longer than the first one and requires an active internet connection to resolve your app issues.

Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background.

Follow the six quick procedures given below to effectively resolve Outlook crashing while starting up. Find solutions to common problems or get help from a support agent. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. The next screen is the preview of all the recovered Outlook items and this concludes the repair process of a PST file using Remo Repair Outlook [PST]. However, if this doesn’t help, proceed to the next step. If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem.

In some scenarios, doing so fixes the “Outlook will not open” issue. However, if installing updates doesn’t fix the problem, then try to repair your Office programs. Then, you can try to start Outlook 2016 in Safe Mode and then check which add-in is causing Outlook issues, disabling that add-in.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. If you can’t open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. The first thing you should try is to fix the basic Outlook issues. For this, you have to start with repairing the Office installation itself.

Here, we list fixes for the possible causes, starting with the most likely culprit. Go in order so you have best chance of getting back to your inbox as quickly as possible. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.