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If you can sync your email when the firewall is turned off, you’ll need to allow the Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that’s included with Windows 10. If you haven’t installed alternative security software, you should temporarily turn off Windows Defender Security Center. Test other inbox repair tool alternative programs or websites to be sure Outlook is the only problem.

Method 4: Recreating the Outlook Profile

However once I joined this computer back to the domain and let it sit for a few days it was also working fine. Once the client started using Outlook again after some time has passed the issue had come back. I’ve tried to set cache mode from 1 year all the way down to a few days. If your password isn’t the problem, you might have a certificate error. If so, you’ll see a message that says, “There is a problem with the server’s security certificate. The security certificate FixTechGuide support for Office 365 is not from a trusted certifying authority.”

Check the connectivity to your email server

Before finding solutions, we suggest that users check their internet connection.This software allows users to process numerous OST files at once without any size limitations.If your password isn’t the problem, you might have a certificate error.If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool.Two-factor authentication helps protect your account by making it more difficult for someone else to sign in.After performing these steps, Outlook’s all folders will be synced to the server.The Mail and Calendar apps for Windows 10 don’t support two-factor authentication.This can happen for days at a time, and then disappear for a day or 2, only to appear again.

You’ll also receive a mail (to the alternate email and to your admin email) from Microsoft fix MFA prompts not working 365 that indicates your tenant has encountered directory synchronization errors. For details see Identify directory synchronization errors in Microsoft 365. I still have it turned on on my laptop and it has not shown any issues yet.

Methods to fix Microsoft Outlook syncing error

If the connection is poor, consider restarting your modem/router or moving to a more reliable network. After these instructions, ensure the sync settings are correct and check everything is working well. I’m at wits end and Microsoft stopped helping me because they feel the problem is on our end. However, I cannot find any reason why his account would do this only on our domain nothing is blocking our connection to Office 365. Here is the strange part I tried to remove the computer from the domain and have Outlook run from a local account for a few days.

Microsoft Outlook Sync issues

Always make sure your profile and settings are set up correctly, your software is up to date, and your connection is steady. The causes of sync issues and local failures in Outlook are explained in this guide, along with practical troubleshooting and resolution techniques. You can extract and recover all of your mail items to a PST file using sophisticated OST File to PST Converter software if your OST file becomes unavailable or orphaned. Third-party firewalls or antivirus software might prevent you from syncing your email and calendar events. Check the software documentation to learn how to temporarily turn it off.