Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change.

Our 9 working solutions will help you fix fix Outlook problems the “Outlook Not Responding” issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions. If installing the latest updates didn’t resolve your issue, move on to the next step. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it’s working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.

Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room.

While Outlook’s built-in Inbox Repair tool (ScanPST.exe) can handle minor issues, it often falls short in cases of severe corruption or when dealing with orphaned OST files. In such situations, EdbMails OST to PST Converter provides a more comprehensive and reliable solution. To safeguard against data loss, maintaining regular backups of your OST files is highly recommended. EdbMails allows you to recover data from corrupted, damaged, or inaccessible OST files and supports direct import to Office 365 and live Exchange environments. It works seamlessly across all Windows and Outlook versions, preserving the original folder hierarchy and formatting throughout the recovery and migration process. To regain access to your data, repairing the corrupted OST file becomes essential.

Whether you are a Microsoft Outlook, Exchange or fix Outlook problems Office 365 user, you may come across or encounter the PST files. These Outlook data (PST) files store user’s data, including email messages, calendars, tasks, journals, etc. However, if the SCANPST or Inbox Repair tool fails to repair the PST file, remember to use an advanced Outlook PST repair tool, such as Stellar Repair for Outlook. It can repair corrupt, inaccessible, or encrypted PST files of any size, with complete integrity. Remember that the backup file was the original corrupted file, and you may find that you cannot recover anything other than what was recovered in the Lost and Found folder. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information that is not in the Lost and Found folder.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Try these troubleshooting steps in the order presented here, from simple to more complicated.

Now, let us move into the solutions to fix the issue of MS Outlook. Position your company at the center of the tech conversation with spotlight articles, executive interviews, and monthly roundup opportunities. Connect with key decision‑makers, build trust, and expand your brand’s authority across the B2B tech space. Save the repaired file to PST, MSG, EML, PDF, HTML or export directly to Office 365. This should get you back to business promptly. Select the corrupted PST or OST using the file picker.

This utility is not the professionals’ recommendation, as it comes with a lot of drawbacks. Before implementing this method to fix Outlook PST files, read its limitations for more insight. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. J.D. Power 2024 Certified Assisted Technical Program, developed in conjunction with TSIA.

We are aware that some users may not be able to receive email from Gmail accounts. Although it’s not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from fix Outlook problems Favorites. This issue has been fixed for Outlook.com country domains.

To keep up with new viruses as they’re created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor’s website. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. Not something you want to take on lightly, but sometimes you have to.