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Microsoft Premier Support offers proactive, reactive, and mission-critical support for developers, cloud, and on-premise Microsoft Customers through the Microsoft Partner Network. But it’s typically out of budget for small and rural communities. When something breaks, these jurisdictions may find themselves waiting on hold to get support, and when they finally do get it, it won’t be at the personalized level they require.
Technology Solutions That Drive Business




When you work with IncWorx, you get senior-level experts as your consultant, every time. It’s common to see savings between 30-50% depending on your Unified spend. Pricing models vary, so compare apples to apples across vendors. Treat it Email sync repair for Outlook 365 like any other critical vendor relationship and use the time wisely by testing the support structure as much as possible.


Microsoft Premier Support


You need your technology to run properly, but a Microsoft Premier Support contract can be cost-prohibitive. The new Unified Support enterprise agreement is proving to be even more expensive. You want to move away from Microsoft Unified Support and its escalating prices. But you want to keep a high level of responsive, attentive, and expert-level support. We appreciate your interest, but our solution is currently designed for larger enterprise organizations.


Don’t Take Our Word for it Take Our Customers’


This ensures that clients receive not only prompt assistance, but also expert insights tailored to their specific needs. Unlike Microsoft’s often offshored support teams, US Cloud emphasizes a personalized approach, which translates into quicker resolutions and enhanced operational efficiency. Among the various alternatives available, US Cloud stands out as a top option for organizations seeking a comprehensive and cost-effective replacement for Microsoft Unified Support. US Cloud offers a range of benefits that make it an attractive choice for enterprises of all sizes. Microsoft and even some partners can use SLAs to offer fantastic response times, either with auto-responders or with basic support. Meaning you have a price guarantee on how fast you be connected to a specialist engineer to solve your problem.
Save Up To 50% Without a Reduction In Service


Get real-time assistance from Microsoft Certified Engineers.Get our Professional Support Services for your entire team, allowing you to maximize their efforts, complete projects and focus primarily on growing your business.Prioritize your problems and reach resolution for you and your team’s most complex issues up to 50% faster than Microsoft Premier Support would.But it’s typically out of budget for small and rural communities.Microsoft has the power to move you to Unified Support, and raise costs 20% or more a year.Meaning you have a price guarantee on how fast you be connected to a specialist engineer to solve your problem.Microsoft technology stacks are complex, with multiple layers of technology all working seamlessly to power your business.

We have scoped contracts and flexible annual support at the level and price you need. US Cloud and other top providers offer pilot programs or short-term contracts so you can validate performance without a long-term lock-in. Each has a place, but for many enterprise IT teams, US Cloud provides the right mix of specialization, responsiveness, and pricing. Book a call today to start evaluating US Cloud as the right-fit Microsoft Unified Support competitor for your team.