See Use the Office 2016 offline installer and select the Office for business tab. These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience. Learn how in “Account Notice” appears in Office after switching Office 365 plans. The links below are specific to admins looking for troubleshooting help with these Office 365 services.

Install updates on a Mac

If there’s no link, let us know what error you got and where you were in the install process when you received it. Leave us a comment at the bottom of this page to let us know more about your issue. The Microsoft 365 offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Microsoft 365 installation. If you’re still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer. If you’re looking for the steps to download and install the latest version of Office such as Microsoft 365, Office 2021, Office 2019, or Office 2016, see Install Office on your PC or Mac.

Troubleshooter didn’t help? Select from below:

Not all Office 365 subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of those plans that don’t include an installed version of Office. See the bottom of the Office for business column for a list of plans that don’t include the Office desktop client. When you install Office it’s automatically linked to your Office 365 plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. If you or your users find Office is taking a very long time to install, try installing using an offline installation.

Issues after installing Office

For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic.Office recognizes what operating system you’re using so make sure you’re on your Mac when you click Install to begin the install procedure.To help you set up your organization, see Set up Office 365 for business – Admin Help.The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there.A progress bar appears and shows progress while the repair happens.All comments containing links and certain keywords will be moderated before publication.If you’re an admin and you aren’t sure what plan you have, follow the steps in What Office 365 for business subscription do I have?Learn how in “Account Notice” appears in Office after switching Office 365 plans.

To install or check for updates on your Mac, see Check for Office for Mac updates automatically. If you’re an Office 365 user, do the following to deactivate an installation. If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background. See Office is taking long to install or Office Microsoft 365 password reset help hangs at 90% for possible solutions.

Repairing Microsoft Office

If activation failures began after you upgraded to Windows 10, see Office error code 0x8004FC12 when activating Office. You can run the Microsoft 365 activation troubleshooter to help you fix activation issues. If you have an Office 365 plan, to keep it active, you have to sign in at least once every 30 days. If your subscription hasn’t expired, Office will reactivate the subscription the next time you log in.

Upgrade or switch Office 365 plans

You can activate Office on up to five computers per user. If a user needs to install Office on a sixth computer, you have to deactivate an installation. Deactivation doesn’t remove Office from the computer, but you can’t use Office on that computer until you activate it. See Deactivate Office 365 if you see a “limit reached” error.

How do I fix Office 365 errors?

Comments that don’t add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication. The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there. If it works, then it’s likely that your installation of Office is the problem, not the document. If it fails, it’s likely the document itself is at fault.