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However once I joined this computer back to the domain and let it sit for a few days it was also working fine. Once the client started using Outlook again after some time has passed the issue had come back. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs).

Users can also try its free demo version in their system and process the first 50 items from each folder freely. Always make sure your profile and settings are set up correctly, your software is up fix MFA prompts not working to date, and your connection is steady. The causes of sync issues and local failures in Outlook are explained in this guide, along with practical troubleshooting and resolution techniques. You can extract and recover all of your mail items to a PST file using sophisticated OST File to PST Converter software if your OST file becomes unavailable or orphaned. Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA. Before finding solutions, we suggest that users check their internet connection.

Third-party firewalls or antivirus software might prevent you from syncing your email and calendar events.I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall).After these instructions, ensure the sync settings are correct and check everything is working well.Therefore, now we will know the steps to repair the Outlook data file.Before you begin, make sure that your device has the latest operating system and app updates.Sometimes, Outlook sync issues can arise because of poor internet connection.

How to Fix Sync Issues in Outlook or OWA? – A Complete Guide

Moreover, it maintains the folder hierarchy and metaproperties of the data when processing Outlook data files. This tool also helps users fix Outlook syncing issues by repairing OST or PST files and syncing the data smoothly. Third-party firewalls or antivirus software might prevent you from syncing your email and calendar events.

Professional automation to resolve Microsoft Outlook syncing issues

Before we know the solutions, we will understand a few common causes of the Outlook sync problem. The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account.

Method 5: Fixing Sync Issues in Outlook Web Access (OWA)

I’ve tried to set cache mode from 1 year all the way down to a few days. However, with one particular client no matter what changes are made these sync issue still occur. After these instructions, ensure the sync settings are correct and check everything is working well. To make sure there are no issues, click Test Account Settings to test the connection. Test other programs or websites to be sure Outlook is the only problem.

Delays in provisioning of user/mailbox or synchronizing changes in Exchange Online

Sometimes, Outlook sync issues can arise because of poor internet connection. If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitations.

If you paid for Office 365 and Exchange online then you should have support with them. fix MFA prompts not working Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. If you would like to ask me another question in the future or follow up on your current question, you can add me as a favorite Expert. You’ll have the option to do that on your “My Questions” page by clicking the heart icon labeled My Favorite.

Best Microsoft Office 365 Migration Tools in 2025

Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not. If your password isn’t the problem, you might have a certificate error. If so, you’ll see a message that says, “There is a problem with the server’s security certificate. The security certificate is not from a trusted certifying authority.” Check with your email provider for instructions about how to create an app password for your email account. If you can sync your email when the firewall is turned off, you’ll need to allow the Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that’s included with Windows 10.

The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. It is capable credential loop in Microsoft 365 of automatically identifying problems with account setups, sync, and other typical mistakes. To solve your Outlook issues, download the application from the Microsoft website and follow the directions. We’ve had sync issues with employees from time to time however, re doing the mail profile or wiping the Windows profile usually fixes it. In some cases setting up a new computer replacement was the only option to fix these odd Outlook Sync issues.

Reconfigure Server Settings

However, in some situations these processes can take up to 24 hours.